Data privacy policy according to the GDPR

Thank you for your visit to our website and your interest in our products. The protection of your personal data is important to us, so you can feel safe and secure while visiting these internet pages. According to the EU General Data Protection Regulation (GDPR), we must explain to you the purpose of collecting, storing and sharing your personal data. The following text also explains what rights you have in connection with data privacy.

Name and address of the person responsible for processing your data according to the EU General Data Protection Regulation (GDPR):

David Long
Lister Damm 13
30163 Hannover, Germany
Tel: +49 511 717081
Fax: +49 511 717083

Collection, processing and utilisation of personal data
Personal data is only collected and stored if you have supplied it of your own accord, for example by email or by filling out a form when you order a product in our shop. The data that we collect is clearly visible on the respective form. Mushroom spawn is a sensitive living product and should not spend too much time with the transport company when we ship it. We need your phone number so that we can easily get in contact in case we need to discuss or adjust the shipping date, e.g. due to unusual weather conditions or other shipment delays. In addition, we pass your phone number to the shipment company in case there is a problem in finding your delivery address. 

We use the data that you have provided exclusively for the purpose of fulfilling and processing your order, preparing an invoice and answering any questions you may have. The data-processing follows legal requirements. After completely processing your order the data is deleted after the mandatory storage periods defined in tax and commercial legislation.

Storing your personal data
We protect our website and other systems through technical and organizational measures against loss, destruction, access, modification and distribution of your data by unauthorized persons.
We would like to point out that the transfer of any data on the internet (e.g. during communication by e-mail) may have security gaps. It is not possible to protect such data completely against access by third parties.

Data security
You can visit this website without giving any personal details.

Use of cookies
This website does not use any cookies.

Storage of access data in server logfiles
Our web hosting provider stores access data such as the name of the file you have requested, the date and the time and the name of the provider in so-called server logfiles. This data is solely used to monitor that the web server operates without errors and to improve our product range but this data does not allow us to identify you by name.

Social media plugins
We do not use any social media plugins such as Facebook.

Web analysis software
We do not use any web analysis software such as Google Analytics or Google Adwords Conversion Tracking.

We have an advert with Google Adwords and we have an entry in Google Business. Accordingly, Google prepares anonymous access statistics for us, but this data does not allow us to identify you by name.

Right to information and getting in contact with us
You have a right to be provided with information free of charge relating to your stored data and, where applicable, the right to correct, block or delete this data. For questions regarding the collection, processing or use of personal information, the disclosure, correction, blocking or deletion of data, and revocation of the consent you granted for a particular usage of your data, please contact us directly using the contact address at the top of this page and/or in our imprint.

The processing of your data is carried out in accordance with legal requirements.  You have a right to complain to the regulatory authority for data protection if you are of the opinion that processing of your personal data was not done in accordance with legal requirements. The regulatory authority can provide you with more details about your rights. The web address of the relevant regulatory authority is: www.lfd.niedersachsen.de

Legal basis
The legal basis for processing your data is Article 9 Paragraph 2 lit. h) EUDATAP in conjunction with Paragraph 22 Section 1 No. 1 lit. b) of the Federal Data Protection Act.

You are welcome to get in contact with us if you have any questions.

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